Clark College Academy Support Center (ASC)

We are responsible for almost fifty member academies throughout the Northwest and beyond: primarily in Western Washington.  Our goal is to provide our member academies the help and assistance they may need to solve problems that arise, or just get started as a new academy.  We have eleven instructors and several full-time staff with years of experience being involved in the Cisco Academy family, and are familiar with the curriculum, equipment, and web portal management.  Let us help your academy thrive.

We invite you to review our Affiliation Agreement and contact us with your questions.

Becoming a NEW Cisco Academy

Does your school or organization currently teach a CompTIA A+ or Cisco CCNA course, or are you looking into it?  How about Network Security, Voice Over IP Telephony, Small Business Entrepreneurship, and more...

Benefits of Membership in the Cisco Networking Academy

Cisco has put in place an extensive array of support mechanisms for member academies, which are made available to support the technical and programmatic issues, and to promote high quality instruction as well as positive student outcomes.

Clark College is a Cisco Academy Support and Training Center and takes a leadership role in providing you and your new academy the initial and ongoing support and training you expect and deserve.

The following are among the many benefits of becoming a member of the Cisco Networking Academy:

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Membership from $250 annually

Clark College Academy Support Center (ASC) charges our member academies a $500 fee for the first full year of affiliation with us, and if your academy has no actionable support needs during the year we credit your academy $250 towards the next years dues.  Each and every year.  So, the ongoing annual cost of your membership with our ASC is just $250 annually.  Contact us for more details.

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This Affiliation Agreement is entered into between CLARK COLLEGE (the “ASC”) and

 

_______________________________  (the “LOCAL”) as of the “Effective Date.”

 

ASC (Academy Support Center):

Authorized Representative

Signed: ______________________________

Printed: ______________________________

Title: ________________________________

LOCAL (Cisco Academy):

Authorized Representative

Signed: _____________________________

Printed: _____________________________

Title: _______________________________

 

Effective Date: _______________________

 

1.     DURATION

The duration, or term, of this Agreement shall be one year, commencing on the Effective Date. This Agreement may be renewed on a year-to-year basis by written agreement of the parties. The parties may revise or modify this Agreement only by a written amendment signed by both parties.

 

2.     GENERAL TERMS

2.1. The purpose of this Agreement is to establish an affiliation between the ASC and the LOCAL to provide essential operational support to the LOCAL in a relevant format (email, telephone, web, in-person).

2.2. The LOCAL shall be responsible for paying an annual membership fee of $500.00 to the ASC, due upon Effective Date.

2.3. The ASC shall provide up to 10 hours of operational support to the LOCAL annually.

2.4. If no operational support is provided to the LOCAL by the ASC during contract period a $250.00 discount will be applied to the next annual membership renewal fee for the LOCAL.  Discount is non-refundable.

2.5. An additional 10 hours of operational support can be pre-purchased at Effective Date for $500.00.  This additional pre-purchased support is valid only within one year of the Effective Date.

2.6. Additional operational support beyond that included in annual membership (10 hours) and optional annual pre-purchased (10 hours) will be billed to the LOCAL (payable within 30 days) at a rate of $100.00 per hour.

 

3.     ASC’S OBLIGATIONS

3.1. Assist the LOCAL with finding training and setting up their classroom.

3.2. Be a resource expert, assisting LOCAL in finding available information, resources and tools.

3.3. Provide Administrator Orientation to the LOCAL.

3.4. Maintain quarterly contact with the LOCAL.

3.5. Assist the LOCAL with navigating Academy Connection and the New Experience.

3.6. Relay critical operational communications from Cisco to the LOCAL.

3.7. Help the LOCAL understand and utilize new tools; such as the Quality Metrics Reports.

3.8. Assist LOCAL with the yearly Affiliation Agreement renewal process.

3.9. Encourage usage of the new survey tools as they are developed, especially the ASC satisfaction survey.

 

4.     LOCAL’S OBLIGATIONS

4.1. Appoint a Netacademy Contact who is responsible for the primary point of contact with the ASC, and maintaining compliance with this Agreement.

4.2. Make a best effort to obtain operational support first from the ASC before escalation to Cisco.

4.3. Allow 24 hours for a reply from the ASC to requests for support before escalation to Cisco.

4.4. At a minimum the Netacademy Contact shall maintain quarterly contact with the ASC.

 

5.     EARLY TERMINATION

5.1. This Agreement may be terminated by either party upon thirty (30) days written notice to the other party.

5.2. The pro-rated balance of any annual membership fee paid by LOCAL and any unused pre-paid operational support paid by LOCAL shall be reimbursed within ninety (90) days.  Prorating shall be based on the full unused months remaining on the agreement upon termination effective date.

 

6.     MISCELLANEOUS

6.1. Both parties will be responsible for the negligent acts or omissions of its own employees, officers or agents in the performance of this agreement. Neither will be considered the agent of the other and neither assumes any responsibility to the other for the consequences or any act or omission of any person, firm, or corporation not a party to this agreement.

6.2. Neither party shall have the right to assign this Agreement without the prior written consent of the other party.

6.3. This Agreement constitutes the entire agreement and understanding of the parties with respect to its subject matter. No prior or contemporaneous agreement or understanding will be effective. This Agreement shall be governed by the laws of the state of Washington, the courts of which state shall have jurisdiction over its subject matter.

6.4. The individual signing on behalf of LOCAL hereby represents and warrants that s/he is duly authorized to execute and deliver this Agreement on behalf of LOCAL and that this Agreement is binding upon LOCAL in accordance with its terms.